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ISO 9001: 2015 Quality Systems Handbook for Organizations
The thoroughly revised ISO 9001:2015-compliant handbook has been the go-to guide for ISO 9001 users since 1994, assisting organizations in attaining certification and enhancing the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this resource is a vital addition to your collection. The handbook delves into the various interpretations and applications of the requirements, drawing upon published definitions, reasoned arguments, and practical examples. Packed with insights into the standard's correct and incorrect usage, as well as misunderstandings, ISO 9000 Quality Systems Handbook will help you determine if ISO 9001 certification is suitable for your company and will gently guide you through the terminology, requirements, and implementation of practices to improve performance.
Aligned with the revised structure of the 2015 standard, with clause numbers provided for easy reference, the book also includes graphics and text boxes to illustrate concepts and points of contention, as well as explanations of the differences between the 2008 and 2015 versions of ISO 9001. Examples of misconceptions, inconsistencies, and other anomalies are also addressed, with solutions provided for both manufacturing and service sectors.
This new edition features significantly more guidance for students, instructors, and managers in the service sector, as well as those working with small businesses. Don't waste time trying to achieve certification without this tried and trusted guide to enhancing your business – let David Hoyle lead you towards a better understanding of quality and its management, and witness the positive impact it can have on your processes and profits.
product information:
| Attribute | Value | ||||
|---|---|---|---|---|---|
| publisher | Routledge; 7th edition (July 10, 2017) | ||||
| language | English | ||||
| paperback | 874 pages | ||||
| isbn_10 | 1138188646 | ||||
| isbn_13 | 978-1138188648 | ||||
| item_weight | 3 pounds | ||||
| dimensions | 6.75 x 1.75 x 9.25 inches | ||||
| best_sellers_rank | #945,604 in Books (See Top 100 in Books) #97 in Industrial Quality Control #312 in Quality Control (Books) #7,730 in Business Management (Books) | ||||
| customer_reviews |
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